About PLAN

  1. What are the benefits?

  1. Who can enter information?

  1. How do I know if my information was successfully created?

  1. How can I control who sees my information?


Q: What are the benefits?

By creating an PLAN profile, you can create your own customized Family Emergency Plan with information that is unique to your family. This information can be downloaded and shared with each member of your family and it will contain a family emergency communication plan, emergency supply list and it will contain other vital information such contact information about your doctor, list of the medications you take, durable medical equipment you use and veterinarian information about your pets and service animals. This information is portable and can be useful if you ever have to evacuate your home during an emergency and with relatives or in an emergency shelter. Lastly, some of the information you provide assists emergency responders in planning and prioritizing resources to help residents and businesses during an emergency such as a mandatory evacuation or wildfire. PLAN is free to all residents who live within the 475 square miles of the City of Los Angeles.


Q: Who can enter information?

Individuals and families can enter information as a household. Organization information such as assisted living facilities can be entered by an authorized representative. Individuals and organizations must reside within the 475 square miles of the City of Los Angeles. PLAN will not accept addresses entered outside of service area.


Q: How do I know if my information was successfully created?

When you complete registration PLAN will automatically receive an email containing a verification link. Once you click on the link, you will be directed to screen that allow you to complete your PLAN profile information.


Q: How can I control who sees my information?

If you opt-in, your PLAN information will only be visible to City of Los Angeles Emergency Management Department and emergency responders if your home, business or organization is in harm’s way. You are in full control of the information you enter and the phone numbers you choose to associate with your PLAN Profile.