Costs and Cancellation

  1. Does PLAN have a subscription fee?

  1. Does my PLAN profile expire?

  1. How do I cancel my account?


Q: Does PLAN have a subscription fee?

No. PLAN is a free service to residents in the City of Los Angeles. It is paid for by federal grant funding.


Q: Does my PLAN profile expire?

Not exactly. However, you must update or confirm you correctness of your PLAN information every 6 months. If your account does not show activity for a period over 9 months, it will be deactivated. You can reactivate your account up to 12 month of inactivity by logging in. After 12 months you will have set up a new PLAN profile.


Q: How do I cancel my account?

You can cancel your account by logging into your PLAN Profile and